Frequently Asked Questions

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We offer local moving, in-home moving, senior moving, apartment moving, commercial moving and debris removal

Our prices vary depending on the distance, size of the move, and services required. Please contact us for a free quote.

Yes, we are fully licensed and insured to protect your belongings during the move.

No, we do not. We are a licensed labor-only moving company that specializes in In-home, Local, PODs/Storage and Senior moves labor services. 

Rescheduling requests made more than 24 hours prior to the scheduled move will be accommodated without any additional charges, subject to availability.

All cancellations and rescheduling requests must be made directly to our company's customer service team by phone at 205.212.4800 or by email at services@directmoversglobal.com.

All cancellations and rescheduling requests must be made directly to our company's customer service team by phone at 205.212.4800 or by email at services@directmoversglobal.com.

The safety and well-being of our customers and our moving team are our top priorities. We closely monitor weather conditions to ensure safe and efficient moving operations. In the event of severe weather conditions, such as heavy rain, snowstorms, hurricanes, or any other circumstances that may pose a risk to the safety of our team or your belongings, we may need to reschedule or adjust the moving plans.

1. Communication and Notification:
   a. Our company will actively monitor weather forecasts leading up to the scheduled move.
   b. If adverse weather conditions are anticipated, we will make every effort to contact the customer in advance to discuss potential options and alternative plans.
   c. Our team will provide timely updates regarding any necessary changes or rescheduling due to weather conditions.
2. Rescheduling Due to Weather:
   a. In the event that severe weather conditions make it unsafe or impractical to proceed with the scheduled move, we will work closely with the customer to reschedule the service at the earliest mutually convenient date and time.
   b. Our company will make every effort to accommodate rescheduling requests without any additional charges, subject to availability.
3. Flexibility and Cooperation:
   a. We understand that unforeseen weather events can be disruptive, and we appreciate the understanding and cooperation of our valued customers during such situations. b. We encourage open communication between our team and the customer to ensure a smooth transition to an alternative moving date or time.
4. Customer Responsibility:
   a. It is the customer's responsibility to keep our company informed of any changes in their availability or any concerns regarding weather conditions that may impact the scheduled move.
   b. If the customer becomes aware of impending severe weather conditions that could affect the moving plans, they should notify our customer service team as soon as possible.